You have the right to cancel your order within 24 hours. To cancel your order, send an email στο firstname.lastname@example.org. You have to write the order number. Or you can fill the contact form or you can call us at 30 210 6727113, Monday-Friday 09:00-18:00.
You can return your order within 10 days from the delivery day. The products should be returned in excellent conditions, in the same condition that the customer has received them, intact and without any damages. The product packaging must be the same as the one you have received the product. There is no charge for returning the products.
In case that the product is not returned within 10 day or in case the product's package has been opened, then skinology.gr has the power not to accept the return of the order and its replacement.
In addition, in all cases, to returned product must be accompanied by the original documents that it came with (e.g. packaging, receipt etc.). Before every return, it is best to contact directly www.skinology.gr, either by email στο email@example.com or by filling the contact form, or by phone at +30 210 6727113, Monday-Friday 09:00-18:00.